Voice Dispatcher for an Open-Pit Mine: How to Collect Equipment Data by Radio
A contractor's haul truck returns from another trip, but the customer's dispatch system shows no record of it. Another truck's sensor has failed. The equipment keeps working, but the dispatcher has to find out over the radio how much got done and whether there were any delays. Asking a driver or operator once is easy enough. But when you need that information regularly, from many crews, the conversations start eating up more and more time. While the dispatcher is collecting answers, word of a stoppage or a shortfall can arrive too late to do anything about it during that same shift. How a voice dispatcher could help here Log Sheet already has a voice robot: it calls employees on a schedule, asks questions, and saves the answers to a digital journal. At a pit, the robot could poll equipment crews over the radio — digital or analog. A call to a mobile phone is another option. Here's roughly how it might work. At the set time, the robot reaches the haul truck dri...